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What to do if you have an outage

  Northcentral Electric Power Association has one of the finest reliability records
in the state and nation. Most power outages occur unexpectedly due to
uncontrollable factors, such as lightning, high winds, and heavy rains.

  Before contacting Northcentral EPA to report a power outage, please check
the following:

1. Check to see if your neighbor has power.

2. Turn off all major electric appliances that were on, especially home
computers, televisions, VCRs and your central heating/cooling unit.

3. Check for blown fuses or tripped breakers in your switchbox panel.

4. If fuses and breakers are okay, please call the Northcentral EPA office.

How to report service problems

662-838-2151

After hours, weekends, and holidays, call

1-866-438-2642

We will need to know the physical address (actual street address) of the outage
and the name the bill is in. It would also be helpful to have your account number
available, if possible.

During a major power outage, please keep calling every hour until you get through.