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Report an Outage

How to report service problems

Monday through Friday
8:00 a.m. until 4:30 p.m.

After hours, weekends, and holidays, call 1-866-438-2642

We will need to know the physical address (actual street address) of the outage and the name the bill is in. It would also be helpful to have your account number available, if possible.

During a major power outage, please keep calling every hour until you get through.

Please do not email outage notifications. Call at the numbers provided above.